SOTI and Crosscall Join Forces to Transform Operations for Emergency Services
SOTI solutions manage and secure Crosscall’s durable phones and tablets globally, offering organizations in the emergency services sector a complete solution to their device mobility challenges
Mississauga, CANADA – September 30, 2024 – SOTI, a global leader in business mobility and device management solutions, has announced its partnership with Crosscall, a provider of business and mission-critical rugged devices and accessories, that equips over 350,000 users in public safety, including emergency services
A recent SOTI study reveals 92% of global emergency service workers experience issues with mobile devices and apps, from critical location information failing to load to battery failures with crucial patient health records. These challenges delay response times and increase cyber risks. The SOTI and Crosscall partnership will ensure frontline workers have access to robust and reliable devices that are properly managed and secured, with any issues quickly fixed or prevented from occurring entirely.
“Crosscall is an expert in business and mission critical communications, making it easier for agents to operate in any emergency environment thanks to our unique noise reduction technology. Our devices also support organizations to quickly digitize day to day tasks as they can replace traditional paper processes which may slow down the sharing of important information. We also design our products to be compatible with other software that businesses may rely on for project management to aid their digitization journey,” said Denis Thayanithy, International Chief Commercial Officer at Crosscall.
Crosscall helps emergency service organizations through its unique ecosystem of mobility accessories and propriety porting, AI-enhanced noise reduction and the ability to transform any smartphone into a computer or Push-to-Talk system. These rugged devices are made to withstand particularly difficult working conditions and Crosscall offers a five-year guarantee across some of its smartphones for maximum assurance. Its solutions will now use SOTI MobiControl for enhanced visibility and control, SOTI XSight for diagnostic intelligence and SOTI Snap for digitizing paper-based processes.
“Keeping up with the latest technologies and digitizing processes is important to get right in any sector, but with lives on the line, the emergency services industry has added pressure,” Shash Anand, SVP of Product Strategy at SOTI. “By combining our expertise with Crosscall, we are committed to delivering innovative solutions that enhance response times, streamline communication and ultimately, save lives.”
“The partnership with SOTI represents a key moment in Crosscall’s development,” said Thayanithy. “We are delighted to be working with such a reputable partner with whom we share common values. We are confident that SOTI’s mobility-centric vision and the strength of SOTI’s global network and success will enable Crosscall to embark on a rapid expansion and establish a sustainable foothold in the market.”
About Crosscall
Crosscall, the creator of sustainable cell phones, offers waterproof, hard-wearing mobiles and smartphones with long runtimes. The company was founded in 2009 by Cyril Vidal in response to specific needs and uses that he himself was confronted with, and for which no specific equipment existed. The brand designs models perfectly suited to the hostile and unpredictable environments encountered by sportsmen and professionals in the field (water, rain, wind, humidity, dust, shocks, etc.), as well as a range of high-performance accessories. With more than 4.5 million units sold, a turnover of €114m and already more than 20,000 points of sale, the French company, based in Aix-en-Provence, is continuing to develop its range of handsets, which are increasingly recognized for their quality and originality both in France and internationally.
See more information about Crosscall on their website https://www.crosscall.com/en_GB/
About SOTI
SOTI is a proven innovator and industry leader for simplifying business mobility solutions by making them smarter, faster and more reliable. With SOTI’s innovative portfolio of solutions, organizations can trust SOTI to elevate and streamline their mobile operations, maximize ROI and reduce device downtime. Globally, with over 17,000 customers, SOTI has proven itself to be the go-to mobile platform provider to manage, secure and support business-critical devices. With SOTI’s world-class support, enterprises can take mobility to endless possibilities. For more information, visit soti.net.
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